SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills.
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!
If you are not sure if your door had the correct springs, we recommend that you weigh your door using an analog scale. From my own field experience I would estimate that at least 10% of the doors have the incorrect springs on them. In addition to this, most manufacturers spring their doors using a 20 pound window. We like to improve the garage door balance.

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If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring. https://www.youtube.com/embed/Z_eZc-kh40c

Whether you're planning on moving in the future or you're fixing up your forever home, replacing a garage door can provide an excellent return on investment and boost your home's resale value. According to Remodeling magazine's 2016 Cost vs. Value report, garage door upgrades provide a nationwide average return on investment of over 90%, making it one of the top five home improvement projects. To learn more about the cost of installing garage doors, visit our garage door and opener installation and repair cost guide.
There’s nothing more frustrating than attempting to open or close your garage door only to find that it simply won’t budge. In some cases, your garage door may even open or close halfway only to get stuck in the process. The very first thing that you should do if your garage door seems to be stuck is to check the batteries in your remote. You’d be surprised at how often this is the root of the trouble. If dead batteries were not the issue, then use the following four tips to further troubleshoot your garage door.
For example, low headroom garage doors often have cable drums on the outside of the end plate and the torsion springs usually wind down rather than up. They normally have left wind springs mounted on the left side of the spring anchor bracket and right wind springs mounted on the right side of the bracket. The first part on the shaft beyond each torsion spring is the end bearing plate. Just beyond the end bearing plate is the cable drum. On these the cable often runs on the front of the cable drum. The bottom of the cable is attached to a bracket that wraps around the front of and outside the vertical track.
Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. If these tension springs or cables break, you might find that your garage door closes really fast, often with a loud bang when it hits the ground. This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it. It’s best to call a garage door professional as soon as you can to have them come out and repair these cables or springs.
We are the leading supplier in the USA of these DIY bundle kits and make our springs in America - supporting veterans and American jobs. We offer you the same wholesale prices we sell to the experts and all of our parts are superior in quality to China made competitors or knock-offs found on sites like Amazon. Do not risk your garage door with inferior parts. Our springs win awards for a reason.
There are several retailers that sell garage door springs and their parts. Local hardware stores often carry a selection of lubricants, torsion conversion kits, safety cables, ball bearings and extension springs. Another option is a garage door supply company or an online retailer that will usually offer a more extensive inventory. These retailers sell everything from lubricant to torsion-spring conversion kits and garage door tools. They also tend to offer information to their customers and help them locate the parts they need and understand how to complete a specific repair.
2.4 The same is true of Older Overhead, BarCol and Raynor torsion springs that have winding cones with inconsistent hole sizes. If you insert a 1/2" X 18" bar in some of these holes you can move the opposite end of the bar over four inches. Bars in newer cones move less than 1 1/2". I've had many of the older cones spin loose from my bars, the last one generating an $1800 emergency room bill. If your cones are like any of these, or if they have more than 2" of play, leave the job of installing torsion springs to a professional garage door mechanic.
Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7]
Overhead Garage Door was prompt in keeping the appointment, efficient in their work and professional when they worked on my garage door. The garage door was broken and the technician couldn’t have been nicer or quicker in getting the door repaired. I don’t know when I’ve had such good service from anyone! To add to that already wonderful service, I then received a follow up from the owner asking me about my experience and to make sure my door was working well. I highly recommend Overhead Garage Door for all of your garage door needs.
To evaluate whether the problem lies with the door or the automatic opener, make sure the door is in the fully closed position, then disengage the opener trolly from the door by pulling the emergency release cord. Try to lift the garage door by hand. If the door opens smoothly by hand, the problem is with the opener. If the garage door still only opens halfway, the problem is with the door.

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Using your drill, add tension to the torsion spring. This system uses a single spring for a double door, but many manufacturers use two springs for a double door. The painted line on the spring acts as a gauge for the number of turns you put on the spring. To keep the bar from turning while you’re adding tension, attach a locking pliers to the bar on both ends of the spring. Apply lubricant for garage doors to the spring.
Overhead Garage Door was prompt in keeping the appointment, efficient in their work and professional when they worked on my garage door. The garage door was broken and the technician couldn’t have been nicer or quicker in getting the door repaired. I don’t know when I’ve had such good service from anyone! To add to that already wonderful service, I then received a follow up from the owner asking me about my experience and to make sure my door was working well. I highly recommend Overhead Garage Door for all of your garage door needs.
For example, low headroom garage doors often have cable drums on the outside of the end plate and the torsion springs usually wind down rather than up. They normally have left wind springs mounted on the left side of the spring anchor bracket and right wind springs mounted on the right side of the bracket. The first part on the shaft beyond each torsion spring is the end bearing plate. Just beyond the end bearing plate is the cable drum. On these the cable often runs on the front of the cable drum. The bottom of the cable is attached to a bracket that wraps around the front of and outside the vertical track.
Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you. https://youtu.be/Z_eZc-kh40c
Your springs may be broken. There are two different types of springs. If your garage door springs are located horizontally at the top of your garage door then it is called a torsion spring. You should check for a gap in between the springs to indicate if they are broken. If your springs are located at either side of your garage door, they are called extension springs. Look to see if a piece of them is hanging on the side of your garage door to indicate if those are broken. If your garage door springs are broken then replacing them is a dangerous process if you have never done it before so you should seek a professional to repair or replace them. http://youtube.com/watch?v=Z_eZc-kh40c&app=desktop
It you have a tilt-up door, you are looking at a $150 – $200 repair or replacement. If it’s a roll-up door it’s going to cost you more. Roll-up door spring repair or replacement is usually around $200 – $250 for a 2 car door. If the brackets need to be disassembled to remove the springs due to the shaft not sliding sideways enough it will cost you an additional $50 – $100.
Spring Issues - Unless it is due to an obstruction of some type, uneven movement of your garage door is likely caused by a problem with the spring mechanism. Roll-up doors generally have one center-mounted torsion spring. The tension on torsion springs is great. Therefore, it is necessary to call a professional for any repairs to this type of spring mechanism to avoid serious injury. Because replacement of these springs or cables in a garage door can take at least two or three hours of labor, costs can average $300 or more.
Spring Issues - Unless it is due to an obstruction of some type, uneven movement of your garage door is likely caused by a problem with the spring mechanism. Roll-up doors generally have one center-mounted torsion spring. The tension on torsion springs is great. Therefore, it is necessary to call a professional for any repairs to this type of spring mechanism to avoid serious injury. Because replacement of these springs or cables in a garage door can take at least two or three hours of labor, costs can average $300 or more.
Garage doors provide one of the major entryways into your home. Therefore, it is essential to ensure that they are secure and in good working order. If you are having problems with your current door, then you need to have a professional determine if it can be repaired or if it will need to be replaced. Here are some of the most common factors that will affect the cost of a garage door repair.
Springs are one of the primary components in all garage door systems. Torsion springs are usually mounted horizontally over the door opening. As the door closes, cables add tension to the springs and as the door opens that tension is released. The opening of the door causes the springs to unwind in conjunction with the weight coming off the door. This achieves a natural buoyancy. However, as the door moves up and down over time and the cycle count rises, the steel in the torsion springs will grow weak and will no longer be able to create energy or lift your garage door.
Since garage doors come in all weights and sizes, the right springs need to be installed in order to properly balance the door. If a technician puts the wrong spring on your door, not only will this damage your garage door system, but it will cause the garage door opener to do more work than it was built to do. This is why Precision technicians only install the right springs for the door's weight and check their work by performing a balance test.
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