There could be a few issues that might be causing your transmitters not to work properly. The most common reason could be that you’re simply out of range of your garage door. Each garage door and transmitter combo has a specific range it will function in. If you’re trying to open your garage door before you can even see your house, then chances are you’re just too far away. Try waiting until you turn into your driveway to hit your transmitter button, and you should have more success opening your garage door on the first try. http://youtube.com/embed/Z_eZc-kh40c

Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.

I am a relatively new homeowner and one of the first items that needed to be replaced was my garage door. I had the 1950s style with 2 separate doors and a support column down the middle . I bid out the work and OGD came in the lowest by far and provided a much higher quality door. I converted my door to a single door. Their team installed the support beam to brace the house and support the structure and installed the new door in a day. I had my first issue with door this week, by operator error. They came out same day and repaired the door and installed a keypad for me. I couldn’t be happier with the quality of the product and the customer service provided. https://m.youtube.com/embed/Z_eZc-kh40c
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
Slide the left spring onto the tube and add the cable drum. When your new springs arrive, put the new left spring (the 1 with the end facing up and to the left) on the torsion tube, making sure that the stationary cone on the end of the spring faces the center bracket. After sliding the new spring into place, replace the cable drum and insert the torsion bar into the left bearing bracket.[9]
The winding and unwinding is done at a metal fitting, called a winding cone, attached to the outside end of the spring. You stick a winding bar into one of the four holes in the cone and use the bar as a lever to turn the cone. Once you've completed a quarter turn, insert the other bar into a different hole in the cone and let the bar lever against the closed garage door to hold the spring tension. This allows you to move the original bar to repeat the process, alternating the bars with each quarter-turn. It takes about 30 quarter-turns to fully tension a standard torsion spring.

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8.10 Double-check to make sure you have the correct wind on your new torsion spring. On the left side next to the winding cone the end of the spring wire should be pointing up if it is facing you. Notice, also, that the cone is red which usually designates right wind. Customers frequently call and explain that when they get about six turns on the springs they spin on the cones. This is due to installing the springs on the wrong sides of the center bracket.
Slide the left spring onto the tube and add the cable drum. When your new springs arrive, put the new left spring (the 1 with the end facing up and to the left) on the torsion tube, making sure that the stationary cone on the end of the spring faces the center bracket. After sliding the new spring into place, replace the cable drum and insert the torsion bar into the left bearing bracket.[9]
DIYers are generally steered away from working with torsion springs because installed springs are always under tension. To safely remove a torsion spring, you have to control the tension by holding the spring with a solid metal winding bar, then you loosen the spring from the rod and manually unwind the spring using two winding rods. The spring is potentially dangerous until it is fully unwound. By contrast, extension springs have little or no tension when the garage door is fully open. 

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8.5 Inspect the bearing. Lube it with motor oil, spray lithium, or spray lubriplate grease. Do not use WD-40. If the shaft is worn and the bearing is seized and you can't free it, replace the bearing. Or, if you have bearings labeled "ADH" we recommend replacing them. I find very few other bearings that need to be replaced. However, if you do need to replace the bearing and you do not have a new one, you can replace it at a later date. You'll find a quick way to do this at our End Bearing Plate Replacement instruction page. http://www.youtube.com/watch?v=Z_eZc-kh40c
Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.
9.4 Slide the end of the shaft into the end bearing plate. Tighten the set screws an additional 1/4 to 1/2 turns beyond the point you finger-tightened them. Add an additional 1/4 turn if you could not find the original set screw indentations in the previous step. Heavier wooden garage doors may require an additional 1/4 turn. Caution: Under-tightening the drums could cause the drum to slip and the door to cock or fall. Over-tightening the set screws could damage the shaft or drum, resulting in the same problems. This is a critical step.	

Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!
When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.
Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.
Because your garage door is a major entryway to your home, it is important to keep it in good working order for your own safety, security, and convenience. Choosing the right style and appropriate materials will lessen the amount of repairs that may arise. Additionally, investing in regular maintenance can be cost-effective in the long run. If your garage door is in need of major repair, it is best to call a professional garage door repair company for assistance. Typically, the company will charge for at least one hour for making a service call. However, the benefits of a professional repair job can well outweigh any costs, as a professional can ensure the safety, security, and proper operation of your garage door.

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Interested in garage door installation? You don’t have to know how to install a garage door or how to install a garage door opener. Lowe’s has you covered with professional, independent garage door installers to manage the job from taking measurements to the final garage door opener installation. Why take the time to learn how to install garage doors or how to install garage door openers? Invest less time and manage garage door installation costs. Contact Lowe’s for your project services today.
11.2c If the springs you installed are too weak, and you wind the springs the correct number of turns, the door will be heavy at the floor, and it will not stay open half way, but it will stay open if raised completely. If tension is added to the torsion springs to lighten the garage door and to get it stay open half way, the door will be harder to close; openers often damage the new steel garage doors when they are too hard to close.
Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up.

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As we’ve mentioned before, springs are installed within your garage lift mechanism in order to help lift the door. Because doors are so heavy, the lift motor would undergo far more significant wear and tear if it had to lift the full weight of the door every time you opened it. Furthermore, in order to ensure that you can open your door even if you lose power in your home, springs allow you to lift the door by hand when the motor is disengaged.
One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.
Over time, the springs in your garage door can wear down and break. While the average cost to repair garage door springs is between $100 and $200, in some cases you may need to replace them instead. Replacement can cost $20-$30 for springs plus labor which can cost up to $180. Here are some signs to watch out for when determining whether repair or replacement is the right course of action:

When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.
If the door opens this way, then there’s probably something wrong with the garage door opener. It’s a good idea to make sure the opener is plugged into its nearby power outlet. Also, make sure the circuit breaker for the garage door opener hasn’t flipped to the “OFF” position. If it has, then there may be an electrical issue that your garage door specialist should check out. 

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10.1 It is now time to wind the new springs, but before doing so, I recommend marking the shaft just beyond the winding cone. This is a final step taken to assure that you have installed the springs on the correct sides of the center bracket. Torsion springs always grow in length when they are wound in the proper direction. If your spring does not get longer as you wind it, you are winding it the wrong direction probably because it is improperly installed. We recurrently get calls about springs coming loose from the cones at about 6 turns. If this happens, switch the springs.
Looking to repair your garage door opener? Common problems could range from issues with the remote or wall switch that control the garage door opener to more serious issues like a grinding noise coming from the opener itself. If you need help with repairing your garage opener, schedule a repair appointment today! We repair all major brands and have same-day availability in most markets, so we can get your garage door opener repaired and running smoothly. To learn more about the cost of repairing garage doors, visit our garage door and opener installation and repair cost guide.
7.2 If the spring bracket is slotted, vise grip the bracket to secure the shaft in the bracket. This will keep the shaft from possibly falling out and causing injury or damaging the garage door or shaft. You can also secure the shaft with a cable tie. Remove the bushing from the cone and leave it on the shaft next to the center spring bracket. Often the bushing gets stuck in the cone and customers will call us about getting a new bushing until they discover it is still in the cone of the spring replaced earlier.
In order to replace your garage door spring(s), you will need to find the current measurements in order to accurately replace the spring(s). This should take about 3 minutes and you don't need to remove the springs or loosen the tension to measure them. Our springs are made to be a bit flexible, so you don't have to get it to an exact measurement. 

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In the home improvement world there's a common recommendation regarding garage door spring repair: always leave it to the pros. This is sound advice, but it's not as hard-and-fast as most sources claim. The fact is, a handy homeowner who's competent with tools and has a basic understanding of mechanical systems can replace either type of garage door spring. The procedures are pretty simple, but they involve many steps that must be done in the proper order, just like the pros do it. It's also critical that you get the proper size replacement spring. If you think you're up to the task, look at online tutorials by garage door pros to see what's involved. Helpful videos explain how to measure your old springs and order the correct replacement size as well as how to do the job from start to finish.

Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up. https://www.youtube.com/attribution_link?a=Z_eZc-kh40c&u=%2Fwatch%3Fv%3DXXXXXX%26feature%3Dshare
If your garage door isn’t operating properly, the torsion springs are likely to blame. If you’re concerned about tackling this project on your own, consider hiring out the job to a professional. Otherwise, replace both the left and right springs at the same time to save yourself from having to do the job twice. Remove the old springs and measure them while they’re relaxed. Only then will you be able to order replacement parts and install the new springs. Replacing your own garage door springs takes only a little time and effort and can save you hundreds of dollars.
You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.

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11.2a Raise the garage door slowly. Check the door balance. If you have the correct springs the door should stay down when closed, half way when opened half way, and open when opened. If the door will drop to the floor by itself from the halfway point, add 1/4 turn of tension to each of the torsion springs. If the garage door won't stay on the floor, and if it pulls itself up when stopped halfway, close the door and remove 1/4 turn of tension from the springs.

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Gather the supplies and tools needed for changing the springs safely. In addition to the torsion springs you'll need a minimum of one or two 10" vise grips, an adjustable wrench, and two 1/2" X 18" winding bars. Most hardware stores sell 1/2" X 36" steel rods that can be cut in half. You'll also need a firm ladder and a rag for cleaning your hands. A ruler and a file may also be necessary; a socket wrench and sockets would shorten the time required. Finally, make sure your garage is lighted well. https://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtu.be

I really think that bill was way to much.I had I stalled new door springs with the help of a friend but tube door didn't. want to open .that's why I called sears so the man that came to my house spent about 15 minutes working all that be did was remove the new springs saying they were the wrong springs and put the old springs back on that's all he did .
We offer industry leading service performed by the best licensed professionals in the region. Whether you need springs replaced, a motor repaired or need a new panel on your door, our service workers will get the job done efficiently and effectively, ensuring that your door is back in working order as soon as possible. We also offer a wonderful preventative maintenance program. This is a cost effective way to ensure that you avoid future problems by having the small, unnoticed issues addressed right away.
If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.
There’s never a convenient time for your garage door springs to break. When this crucial component gives out, you need a repair job or replacement as soon as possible. That’s why Marvin’s Garage Doors is available 24/7 for emergency service. When that emergency arises, or you’re stuck in your garage and unable to get out to get to work, simply give us a call on our emergency line at 336-813-2601.
Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.

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SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills.
10.1 It is now time to wind the new springs, but before doing so, I recommend marking the shaft just beyond the winding cone. This is a final step taken to assure that you have installed the springs on the correct sides of the center bracket. Torsion springs always grow in length when they are wound in the proper direction. If your spring does not get longer as you wind it, you are winding it the wrong direction probably because it is improperly installed. We recurrently get calls about springs coming loose from the cones at about 6 turns. If this happens, switch the springs.
If the sensors are malfunctioning, it can cause the garage door to get stuck. One of the sensor lights will typically begin blinking if they aren’t working properly. The first thing to check for is an obstruction in the path of your garage door. If the doorway is clear, then check to see if the sensors are properly aligned. If they are out of alignment, then they can’t see one another and their line of vision is broken. Re-aligning them should result the garage door becoming unstuck if this is the case.

The national average for garage door repair cost is between $80 and $110. Some of the factors that affect your garage door repair cost are the type of springs (most often torsion or extension), the size and weight of the door, and the door material. Many garage door pros will charge a service fee to visit your house and determine the problem. Often, the service fee includes a set amount of labor. One example of this is an $80 service fee that includes the first hour of work plus testing and inspecting your garage door and garage door opener, while another pro may charge $150 for the same standard service call.   


Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.

6.13 Lower the second bar to the top of the garage door as you did the first bar. If your shaft is distorted inside the cone, you may need to tap the bar with a hammer as you unwind the spring. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or snap loose from the shaft and jolt the bar down.	

The average lifespan of torsion springs is determined by its cycle count. Garage Door Medics provides springs with an average of 25,000 cycles and we can provide custom size springs for any door. The industry standard is 10,000 cycles. When a garage door is used more frequently, the springs may not last as long. If you begin to see signs of wear, it’s time to give Garage Door Medics a call!

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