Just like on a bike sprocket, your cables can sometimes become disengaged. Oftentimes, when a torsion spring breaks, the garage door cable will snap as a result. Sometimes, the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped, you should call a professional to help you. See the video above.
Our installer was phenomenal! I can not say enough on how prompt and cordial he was with the entire process of installing our garage door and a day later he returned with all of the necessary warranty documents and explained all of the features our particular door has. I will highly recommend him to friends and family. Thank you so much Home Depot for obtaining such quality people to do this kind of work. Read less
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2] http://www.youtube.com/e/Z_eZc-kh40c?app=desktop
Every modern garage door is built with a sensor due to a mandate passed by the government back in the 1990’s that required garage door opener manufacturers to install safety devices. To meet this mandate, most garage doors have a sensor installed on each side of the doorway. They are often referred to as photo eyes since their main function is to maintain visual contact with one another. If that visual contact is broken by an obstruction, then the garage door stops in its tracks. This is meant to prevent the garage door from closing on a vehicle – or even worse, a person.
If you use the correct tools and follow our instructions, you can rebuild the entire torsion spring system in just a few hours, without any side trips to the ER. We won't cover how to replace garage door extension spring systems in this story. But we'll show you garage door spring replacement on the more common torsion springs, the kind that mount on a bar above the garage door.

The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.

If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you.

As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.

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9.13 If you have a spring anchor bracket with a fixed steel bearing, check for wear at the point where the shaft and bearing race meet. The shaft needs to be free to slide sideways inside the bearing. File the shaft if needed. Lube the bearing. Notice that only one bearing is needed for two torsion springs. This bearing keeps the shaft from rubbing against the inside of the stationary cones and on the center bracket. Your garage door may not have a center bearing. If so grease the shaft where it will be rubbing the bracket and the insides of the cones.

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Using your drill, add tension to the torsion spring. This system uses a single spring for a double door, but many manufacturers use two springs for a double door. The painted line on the spring acts as a gauge for the number of turns you put on the spring. To keep the bar from turning while you’re adding tension, attach a locking pliers to the bar on both ends of the spring. Apply lubricant for garage doors to the spring.

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SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills.
9.14 Slide the springs to the bracket. Double-check to make sure you have the right wound spring on the left side and the left wind spring on the right side. Turn the springs until the ends are facing you. The wire at the ends of both torsion springs here at the bracket should be pointing down. At the winding cones at the opposite ends, the spring wire points up. If not, reverse the springs. About once a month we get a phone call from a do-it-yourself customer who begins the conversation with, "I wound the garage door spring to about six turns and the spring came loose from the cone." We normally refer them back to this step and suggest they switch their springs.	

There’s another reason new doors are superior to old ones: energy efficiency. Keep in mind, garage doors are large, and when they open, they let a lot of outside air into your home. While you may have significant insulation separating your garage from the rest of your home, eventually that temperature differential will start to influence your energy bills.

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5.1 With the cables still tight on the drums, mark the drums and torsion shaft at each end with a file or a marking pen. If at least one of the springs is still wound, don't touch the cable drums and don't grab the shaft. If the cable breaks, the drum could spin and the cable rip through muscle and bone. If the set screws aren't tight enough, the shaft could spin and cause injury.

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If you have decided to replace your springs, if you are sure your door had the correct springs, and if you are ready to buy new ones, we recommend that you measure your spring or springs following the instructions in Step 4 below. Measuring springs can be difficult; most individuals, even garage door technicians, sometimes have difficulty measuring torsion springs. Ordering incorrect springs wastes time and money.
Sometimes, you’ll notice that your garage door closes all the way and then immediately goes back up instead of staying in the closed position. This issue usually arises with brand new garage doors that were just installed or older models that may need to be reset. If this happens, the most likely culprit is the open and close limit settings of your garage door opener.

There are knobs or dials located somewhere on your garage door motor that you can use to adjust the limit settings. The exact location and resetting procedures will vary depending on the brand and model of garage door you have. Your owner’s manual should have more specific information on how to adjust your limits. You may need to experiment with a few adjustments before finally getting the correct setting. If you find that adjusting the limit settings isn’t working, it might be time to call a technician to come and help get your garage door to stay closed.

Although there are several tutorials detailing how to work with garage door springs, repairing or replacing garage door springs is a dangerous job best left to the professionals. The springs are under a significant amount of pressure, and a single mistake while working on the springs can cause serious injury or damage to people and property. Many homeowners also find that some stores refuse to sell garage door parts to amateurs, which makes it difficult to purchase the necessary parts for the repair or replacement job. Anyone who decides to attempt this work needs to spend time carefully learning each step of the process, purchase the necessary tools and take precautions to improve safety.


If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you. https://www.youtube.com/attribution_link?a=Z_eZc-kh40c&u=watch?v=XXXXXX&feature=share
When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken. https://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Carter door: Garage doors in Florida come with extra bracing on the back and are wind-loaded to protect against hurricanes. The average with is 350 lbs. but some can weigh as much as 800 lbs. It can cost up to $1,000 dollars to replace a steel two-car garage door and if it’s made of wood it can cost you up to $5,000 dollars. Some customized doors can be as much as 20 – 30k.
At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.

Garage doors are able to move due to a counterbalance system that usually consists of a torsion spring. We often find incorrect springs have been installed which result in an unsafe door that you may not be able to open manually when needed. The balance of your garage door should be tested annually to reduce wear on your garage door opener and ensure it can be opened if an emergency situation arises. Because of the dangers involved with torsion springs, garage door spring repair and installation should only be done by experienced professionals like our Medics. 
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