A garage door that has a broken spring has nothing to support its weight. The size of the door and the type of spring system determines how difficult opening the door will be. A garage door should not be opened until the spring is repaired. However, when you need to get your car out of the garage, it may be necessary if you cannot wait for the repairman. Use extreme care when opening a garage door in this manner.
Garage door springs are part of the garage door, and they're the first part to check when the door doesn't work; they malfunction more commonly than other parts of the door. In fact, the door cannot open or close with damaged springs. They raise and lower the door using one of two different methods: torsion or extension. The traditional choice for garage doors is extension springs, which sit above the door's horizontal track. They're more affordable than tension springs, making them a popular choice among builders, but they have more exposed parts and are more likely to break than tension springs. For this reason, extension springs must have safety cables to support them if they break. Tension springs attach to the wall above the garage door and work by twisting spring coils around the shaft as the door moves. These springs can support more weight than extension springs and have fewer exposed parts so they last longer.

When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled. Every garage door opener comes with a disconnect switch in case you lose power. This allows you to open or close the door manually so your car isn’t stuck in the garage until the power comes back on.

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A garage door spring replacement should cost between $175 and $225 for a single tension spring and between $250 and $300 for two tension springs. Most garage door companies carry a wide enough variety of spring sizes to cover most residential doors. As long as the proper amount of turns are put on the spring, there are more than one correct springs to use for any one door.

Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]
If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you. https://www.youtube.com/attribution_link?a=Z_eZc-kh40c&u=watch?v=XXXXXX&feature=share

10.1 It is now time to wind the new springs, but before doing so, I recommend marking the shaft just beyond the winding cone. This is a final step taken to assure that you have installed the springs on the correct sides of the center bracket. Torsion springs always grow in length when they are wound in the proper direction. If your spring does not get longer as you wind it, you are winding it the wrong direction probably because it is improperly installed. We recurrently get calls about springs coming loose from the cones at about 6 turns. If this happens, switch the springs.

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