We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous train-ing process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.
When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.
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The Torquemaster system has a lock built into each side on a double car door that will activate when a spring breaks causing the door to lock in the up position. It is very simple to deactivate this lock and get your door closed. But, you can guarantee you have a broken spring inside the Torquemaster tube on the side where the lock activated. You will need the spring inside replaced or have it converted over to a standard torsion spring set up, which is what we recommend and a service we perform quite frequently. A standard torsion spring will last 3 times longer than the small spring inside the Torquemaster tube.
As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.
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If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy. https://www.youtube.com/watch?v=Z_eZc-kh40c&hc_location=ufi
Step 1: Check the metal tracks inside the garage. Look at the mounting brackets that hold the tracks to the walls. If they're loose, tighten the bolts or screws at the brackets. Working inside the garage with the garage door closed, examine the tracks for dents, crimps, or flat spots. If there are any damaged spots, pound them out with a rubber mallet, or with a hammer and a block of scrap wood. If the tracks are badly damaged, they should be replaced.
If the engine of your garage door opener isn’t working properly, then your garage door probably won’t be working properly. If your garage door gets stuck and you hear a grinding sound coming from the garage door opener, then there’s a good chance that there is an issue with its engine. That issue is that the main drive gear probably needs to be replaced. The main drive gear is most common of the garage door opener’s components to fail. It is a plastic gear that takes some know-how to remove and replace, which is why you should strongly consider hiring a professional garage door repair service for this particular issue.
Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.
Replacing a garage door panel can add significantly to the cost of a garage door repair. Panels run horizontally on sectional roll-up garage doors. They may be made of wood, vinyl, aluminum, fiberglass or steel. Garage door panels can become damaged from hail and other extreme weather, dents and dings, car accidents, and age. When deciding if you want to replace a garage door panel, it’s helpful to compare the potential repair cost to the cost of a new garage door. Panel replacement requires a pro with the proper tools as well as the new parts. With parts and labor you could be paying more than $500 for one new panel. In comparison, a new garage door may cost $800-$1,200 (on average) with installation. If there is a possibility your garage door was structurally compromised when the panel was damaged, have the pro assess whether it’s better to completely remove and replace the door, rails and framework to ensure your home’s safety. It may also be better to completely replace your door if it is severely rusted or dented; if the paint is peeling and fading; if the door model is outdated or you can’t find replacement panels; or if the panels or rails are structurally compromised.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring. https://www.youtube.com/embed/Z_eZc-kh40c
I am a relatively new homeowner and one of the first items that needed to be replaced was my garage door. I had the 1950s style with 2 separate doors and a support column down the middle . I bid out the work and OGD came in the lowest by far and provided a much higher quality door. I converted my door to a single door. Their team installed the support beam to brace the house and support the structure and installed the new door in a day. I had my first issue with door this week, by operator error. They came out same day and repaired the door and installed a keypad for me. I couldn’t be happier with the quality of the product and the customer service provided. https://m.youtube.com/embed/Z_eZc-kh40c
Our installer was phenomenal! I can not say enough on how prompt and cordial he was with the entire process of installing our garage door and a day later he returned with all of the necessary warranty documents and explained all of the features our particular door has. I will highly recommend him to friends and family. Thank you so much Home Depot for obtaining such quality people to do this kind of work. Read less
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Like any mechanical part, garage door springs deteriorate due to normal wear and tear. Over time, the steel that makes up the springs weakens until they eventually break. Under normal circumstances, garage door springs have a life expectancy of 10,000 cycles of opening and closing. This equates to five to seven years, but along the way, there may be signs of problems that can occur before the springs actually stop working.
If your garage door track is out of alignment, it can be a serious issue. The metal track your door runs on needs to be aligned properly in order for your door to move. If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.
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6.13 Lower the second bar to the top of the garage door as you did the first bar. If your shaft is distorted inside the cone, you may need to tap the bar with a hammer as you unwind the spring. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or snap loose from the shaft and jolt the bar down.
Your springs may be broken. There are two different types of springs. If your garage door springs are located horizontally at the top of your garage door then it is called a torsion spring. You should check for a gap in between the springs to indicate if they are broken. If your springs are located at either side of your garage door, they are called extension springs. Look to see if a piece of them is hanging on the side of your garage door to indicate if those are broken. If your garage door springs are broken then replacing them is a dangerous process if you have never done it before so you should seek a professional to repair or replace them.
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When you hire a professional, the first thing they will do is turn off the power as a safety precaution. They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly. With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws. When tightened, the springs will be balanced, lubricated and the springs will be wound up. Lastly, the door will be tested and the tracks will be lubricated to move efficiently.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.
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10.3 At this point you will wind the spring. Notice that the end of the spring on the winding cone points up when facing you. You will wind both springs up and counter intuitively as if you are trying to unscrew the winding cones from the ends of the springs. Begin by turning the spring up 1/4 turn until it meets resistance. This is your first quarter turn. Count "one." Next, insert the bar and raise it 90 degrees. Insert the second bar. This is "two." As you wind the spring it should grow in length the thickness of one coil for every turn. The cone should cover your mark after the first couple turns. Many garage door tradesmen mark the torsion springs with chalk or paint, but this often generates confusion.
Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.
The most common question we get over the phone is, "Okay, so how much does it cost to replace garage door springs?" To give you an exact price quote, we would need to know the size of the door, weight, and type of garage door springs needed (torsion or extension). Since we carry over 30 different types of springs to account for all the different types of garage doors, we recommend that a certified technician takes the proper measurements himself before giving you an exact price quote.
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If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.
10.2 Tape your winding bars if you have not done so already, not only to assure that you are inserting the bars completely into the cones as you wind the torsion springs, but more importantly to assure that the bar does not slip out of the cone when you stretch the springs at the end. This has happened to me several times. Professionals always stretch torsion springs after winding them because the shaft floats horizontally between the flexible end bearing plates as the door operates. Although this may be as little as 1/4", the binding of the coils as the garage door closes oftentimes keeps the door from closing completely, especially when the torsion springs and bearings are dry.
Another scenario is the garage door goes up very slowly when using the automatic opener. Some garage door openers have DC motors that start off slow when opening and then kick into a higher speed. If you have a broken spring, the opener might stay in the slower speed due to the heavy weight of the garage door. If this happens to you, close the garage door and pull the emergency release rope. Next, try to lift the door. If it is really heavy, then you most likely have a broken garage door spring.
9.12 It is now time to secure the torsion springs in the middle. For various reasons, many installers will offset the center bracket several inches from the center of the door. Offsetting the bracket makes it easier to work around the opener bracket without causing any problems in the operation of your garage door, but offsetting the bracket is not necessary. If you have a slotted center bracket, remove the vise grip and lube the shaft where it turns inside the bushing. Position the shaft so it is the same distance from the header as it is at each end. The shaft should be straight and parallel to the header.
NEVER use screwdrivers, pin punches or pliers handles to wind or unwind a torsion spring. Trust us: This is the best way to wind up in the hospital. Don't even think about doing this job without a proper set of winding bars. You can buy a set of professional hardened-steel winding bars for about $25 from online suppliers. (Garagedoorpartsusa.com and stardoorparts.com are two online sources that sell winding bars, springs and other parts.) Professional winding bars work with 1/2-in. and 7/16-in. winding cones. If your winding cones have 1/2-in. openings, you can make your own winding bars by cutting a 36-in. length of 1/2-in.-diameter round bar stock in half (buy round bar stock from any hardware or home center). Just file a smooth bevel on each end so it slides into the winding cone holes easier.