If this is the problem then you will be able to tell by seeing if your garage door rollers are literally off track. If your garage door panels are not damaged, then you do not need to replace your door. However, the rollers do need to be put back on the track which should be done by a professional. If you are looking for a garage door company that specializes in Garage Doors, Garage Door Repair, or Garage Door Openers, or are just looking for more information, please visit our website at precisiondoor.net. Remember, "We Fix Garage Doors Right"™.

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Garage door springs are part of the garage door, and they're the first part to check when the door doesn't work; they malfunction more commonly than other parts of the door. In fact, the door cannot open or close with damaged springs. They raise and lower the door using one of two different methods: torsion or extension. The traditional choice for garage doors is extension springs, which sit above the door's horizontal track. They're more affordable than tension springs, making them a popular choice among builders, but they have more exposed parts and are more likely to break than tension springs. For this reason, extension springs must have safety cables to support them if they break. Tension springs attach to the wall above the garage door and work by twisting spring coils around the shaft as the door moves. These springs can support more weight than extension springs and have fewer exposed parts so they last longer.

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First, make sure your transmitter isn’t stuck under something that could be pressing on the button. For example, your transmitter may have fallen under your car seat and the button is accidentally being pushed by something heavy rolling around on your floor. If that’s not the case, you may also need to check your transmitter’s frequency. It’s possible your neighbors could be running their garage doors on the same frequency as yours, and as they drive by, they’re opening their garage door along with yours.
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.

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CAUTION! Replacing garage door torsion springs is dangerous because the springs are under tension. If you do not use the right tools and follow safe procedures, you could lose hands, limbs or even your life. You could also damage property. We want your business, but not at the expense of your well being. Doing the job right is your responsibility. If you have any doubts about your ability to safely change your springs, we recommend you hire a professional to repair your garage door. Safety First! Then work.
I had two extension springs replaced, all for $135.00 (this included tax). The work took about 35 minutes and I was relieved to have this taken care of. You never realize the importance of something to you, until it is broken. Was this a good price? Seemed reasonable enough and the repairman came out the same day I called. Harris County Houston, Tx.
When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken. https://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c

After original dissatisfaction, the management and technician teams went above and beyond to correct the issue. I never expect perfection, but after voicing my concern, the team came together and made me a 100% happy customer. I would definitely recommend them, as they will not leave you out in the cold. The customer service and professionalism shown by both the managers and technicians was superb. Thanks for taking great care of our family!


Garage doors make life easier, particularly when you’re arriving home in the middle of a rainstorm. It’s easy to take the convenience a garage door provides for granted -- until it stops working properly. The door loses its visual appeal instantly, stuck there half-open. This type of situation also raises security concerns as a simple trip to the store can become a headache. Simple fixes when a garage door gets stuck halfway may prevent it from happening again.
Both types of springs are loaded, or under tension, when the door is closed. This gives them stored energy to help lift the door as it's being opened. When the door is all the way up, the springs are relaxed, or relatively so—they still may be under some tension. The mechanical difference between extension and torsion springs is that extension springs are loaded by stretching, or elongating, while torsion springs are loaded by twisting, creating torque.
After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
For example, low headroom garage doors often have cable drums on the outside of the end plate and the torsion springs usually wind down rather than up. They normally have left wind springs mounted on the left side of the spring anchor bracket and right wind springs mounted on the right side of the bracket. The first part on the shaft beyond each torsion spring is the end bearing plate. Just beyond the end bearing plate is the cable drum. On these the cable often runs on the front of the cable drum. The bottom of the cable is attached to a bracket that wraps around the front of and outside the vertical track. 

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Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
The spring system opens and supports the garage door. These springs are under heavy force, which allows the door to bounce back open and avoids overburdening the garage door opener with the entire weight load. If these springs are stuck or broken, the whole system is affected. Start by lubricating the springs with non-silicon-based lubricant. If this fails, disconnect the garage door opener from the garage door to manually open the door. If you experience significant resistance, the springs might need to be replaced; a job that requires a professional.
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