Not only was the upward-lifting garage door and the electric garage door opener invented by Overhead Door Corporation’s founder C.G Johnson in the 1920s, but we also have a tradition in excellence for garage door repair, service and maintenance. Even with the most reliable products problems can arise and when they do it’s important to know who to contact to fix these issues while providing solutions to prevent future complications.

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Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]

If the engine of your garage door opener isn’t working properly, then your garage door probably won’t be working properly. If your garage door gets stuck and you hear a grinding sound coming from the garage door opener, then there’s a good chance that there is an issue with its engine. That issue is that the main drive gear probably needs to be replaced. The main drive gear is most common of the garage door opener’s components to fail. It is a plastic gear that takes some know-how to remove and replace, which is why you should strongly consider hiring a professional garage door repair service for this particular issue.


Step 1: Check the metal tracks inside the garage. Look at the mounting brackets that hold the tracks to the walls. If they're loose, tighten the bolts or screws at the brackets. Working inside the garage with the garage door closed, examine the tracks for dents, crimps, or flat spots. If there are any damaged spots, pound them out with a rubber mallet, or with a hammer and a block of scrap wood. If the tracks are badly damaged, they should be replaced.
Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door.
We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.
While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.
I got these replacement cables for my beach house garage door after the originals rusted and broke. These are twice the diameter of the OEM cables, and fit the door perfectly. The larger cables give piece of mind for both supporting the door and providing safety cables for the extension springs. Came with all the necessary hardware, and the installation was easy with the doors blocked in the up position.
Remove the clamps and pliers from the torsion tube and track, and lift the door about 3 ft. by hand. If the door springs are properly adjusted, the door should stay in place when you let go. If the door falls when you let go, add a quarter turn to each spring. Repeat if necessary. If the door continues to open on its own, release spring tension in quarter-turn increments until the door stays in place when you let go. Then reconnect the opener. https://youtube.com/e/Z_eZc-kh40c

If you pull the red emergency release rope on your automatic opener and you still can’t lift the garage door, you probably have a broken spring. The counterbalance spring is what lifts the garage door, not the garage door opener. If the spring is broken, the door is dead weight. A garage door can be lifted, but it is going to require some muscle to get it up. It is also important to lift the door evenly so it does not jam in the tracks.
When your garage door is stuck after a power outage, your whole day can suffer. Summer storms hit, your garage door opener gets caught in the crossfire, and before you know it, your car is being held hostage by your garage. While it stinks to have your garage door stuck open because of safety issues, it may be even more frustrating to have your cars trapped inside. Just like saying your dog was eating your homework as a kid, now you have to explain to your boss how your car is being held hostage. Good luck.

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CAUTION! Replacing garage door torsion springs is dangerous because the springs are under tension. If you do not use the right tools and follow safe procedures, you could lose hands, limbs or even your life. You could also damage property. We want your business, but not at the expense of your well being. Doing the job right is your responsibility. If you have any doubts about your ability to safely change your springs, we recommend you hire a professional to repair your garage door. Safety First! Then work.
If the engine of your garage door opener isn’t working properly, then your garage door probably won’t be working properly. If your garage door gets stuck and you hear a grinding sound coming from the garage door opener, then there’s a good chance that there is an issue with its engine. That issue is that the main drive gear probably needs to be replaced. The main drive gear is most common of the garage door opener’s components to fail. It is a plastic gear that takes some know-how to remove and replace, which is why you should strongly consider hiring a professional garage door repair service for this particular issue.
SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills. 

If you're like most people, your garage door is your primary entrance to your home. It's convenient to use and parking in the garage provides protection from the elements. Garage doors have several moving parts, including the door springs that help raise and lower the door. These springs do eventually break down, leaving the door inoperable. When this happens, it's time to repair or replace the damaged parts. This cost guide shows you what it costs to hire a professional to repair or replace any garage door spring.
Service Areas Include: Dallas, Fort Worth, Allen, Arlington, Bedford, Carrollton, Cedar Hill, Cleburne, Colleyville, The Colony, Coppell, DeSoto, Duncanville, Euless, Farmers Branch, Flower Mound, Frisco, Garland, Granbury, Grand Prairie, Grapevine, Highland Park, Hurst, Irving, Keller, Lancaster, Lewisville, McKinney, Mesquite, Plano, Richardson, Southlake, University Park,  Waxahachie, Lucas, Wylie,  Parker, Anna, Melissa, Murphy, Mansfield, Haltom City, Haslet, Saginaw, Forney, Watauga, Southlake, Trophy Club, Westlake, Denton, Cedar Hill, Lake Dallas, Highland Village, Corinth, Coppers Canyon, Lucas,  Royse City
Because your garage door is a major entryway to your home, it is important to keep it in good working order for your own safety, security, and convenience. Choosing the right style and appropriate materials will lessen the amount of repairs that may arise. Additionally, investing in regular maintenance can be cost-effective in the long run. If your garage door is in need of major repair, it is best to call a professional garage door repair company for assistance. Typically, the company will charge for at least one hour for making a service call. However, the benefits of a professional repair job can well outweigh any costs, as a professional can ensure the safety, security, and proper operation of your garage door.

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Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up.

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Many jobs around the house are fairly easy fixes. It’s relatively easy to clean out your fireplace, clean the leaves from the gutters or repaint a wall. It’s a different thing to replace your garage door spring. It’s careful work that is almost impossible to do correctly the first time. Garage door professionals spend a great deal of time learning how to do it properly, and even the most detailed instructions won’t make you an expert in the span of a few hours. It can be almost infuriatingly annoying at times and is simply better left to professionals.
2.3 Beware of older winding cones. These older Crawford and McKee torsion spring cones were made for 5/8" bars. Sometimes, however, the holes are too small for 5/8" bars. Whatever you do, don't use a 1/2" bar; instead, grind down a 5/8" bar to fit. I recently had a McKee spring let loose after winding because I used a 1/2" bar when my 5/8" bar wouldn't fit. Just before it let loose I was telling myself, "This is not safe." And it wasn't. The only safe way to replace these older springs is to make a winding bar for each hole of each cone. http://www.youtube.com/watch?feature=youtube.be&v=Z_eZc-kh40c
No matter what kind of door you are installing, be very careful. The instructions that follow are merely guidelines. You should read your garage door manufacturer's instructions and owner's manual very carefully before attempting either type of installation. And if you're a do-it-yourself greenhorn, skip this project and hire an experienced professional. It may be more expensive, but garage door installation is on the higher scale of DIY difficulty.

10.6 Here you will need to do three things at once. With your left hand, lift the bar just off the top of the door and pull it toward the center of the garage door. While lifting up and back, tap the top of the bar just under the winding cone with your other bar. Pulling the bar back toward the center of the door as you tap causes the spring cone to bind on the shaft and not slip back.

The electronics should also be inspected before or after investing in the cost of replacing the garage door panel to make sure your door will operate properly. The sensors prevent the door from closing on someone's foot or a pet. If they don't work, someone could be injured. Also check to make sure the door opener works, since you could otherwise be locked out of your garage.
Can you find what you need in the big home improvement stores? Can they show you how to fix a broken garage spring? Do they know what tools and replacement parts you need? Do they know what safety precautions you need to take? If you have any questions during the project, can you call them for help? Have they ever actually repaired a broken garage door spring themselves?
The cost to repair a garage door is typically more affordable than installing a new garage door. Often, a garage door repair simply requires fixing a broken spring. The average cost to repair a garage door spring is $180, but prices range from $100 to $350 if the installer must disassemble the brackets to reach the springs. Common garage door repairs include lubricating or balancing the springs and installing safety cables that work as a backup for an extension spring system. Most homeowners can lubricate the springs on their own for the cost of the lubricant ($5 to $6), but many garage door contractors include lubrication services as part of their maintenance plans. Refitting existing springs to balance the door requires between 45 to 90 minutes to complete, with a price tag ranging from $75 to $110. Safety cable installation costs between $150 and $200.
Using your drill, add tension to the torsion spring. This system uses a single spring for a double door, but many manufacturers use two springs for a double door. The painted line on the spring acts as a gauge for the number of turns you put on the spring. To keep the bar from turning while you’re adding tension, attach a locking pliers to the bar on both ends of the spring. Apply lubricant for garage doors to the spring.

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When cleaning the photo eye, you should take care not to scratch or damage the eye since it’s made of glass, similar to that of a camera lens. The photo eye itself is pretty small, only a few centimeters in diameter, but it can get dirty rather easily. To clean it, you’ll need a soft cloth and a mild, streak-free cleaner. Gently wipe away any dirt or residue that has built up on the eye and be careful not to oversaturate as excessive wetness can cause dirt to stick to the eye more quickly.


If the door opens this way, then there’s probably something wrong with the garage door opener. It’s a good idea to make sure the opener is plugged into its nearby power outlet. Also, make sure the circuit breaker for the garage door opener hasn’t flipped to the “OFF” position. If it has, then there may be an electrical issue that your garage door specialist should check out.

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Every modern garage door is built with a sensor due to a mandate passed by the government back in the 1990’s that required garage door opener manufacturers to install safety devices. To meet this mandate, most garage doors have a sensor installed on each side of the doorway. They are often referred to as photo eyes since their main function is to maintain visual contact with one another. If that visual contact is broken by an obstruction, then the garage door stops in its tracks. This is meant to prevent the garage door from closing on a vehicle – or even worse, a person.
There are several retailers that sell garage door springs and their parts. Local hardware stores often carry a selection of lubricants, torsion conversion kits, safety cables, ball bearings and extension springs. Another option is a garage door supply company or an online retailer that will usually offer a more extensive inventory. These retailers sell everything from lubricant to torsion-spring conversion kits and garage door tools. They also tend to offer information to their customers and help them locate the parts they need and understand how to complete a specific repair. http://www.youtube.com/watch?v=Z_eZc-kh40c&app=desktop

When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.

If the door closes but then immediately pops open again, you'll need to check the limit settings, which help the mechanism determine how far to move the door in order to close it properly. If the settings are off, the door will hit the ground before the opener believes it should. It will assume that it has hit an obstacle and will automatically backtrack to avoid damage. Check the owner's manual or the buttons on the motor to adjust the limit settings. It may take some trial and error to get the setting just right.
After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.

Garage door springs can —and will—break, and if you're anywhere near the garage when this happens, you'll know it. Nothing else sounds quite like a giant metal spring snapping under tension. Even if you don't hear it, you'll know the spring broke as soon as you (or your garage door opener) try to lift the door and finds that it now weighs twice as much. So faced with a broken garage door spring, the question is, can you fix it yourself?

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9.6 Bending the cable will help you avoid problems with the tip at the end of the cable catching on the end bearing plate and causing the cable to come off and the garage door to jam, cock, or fall. Check to make sure the cable is straight in the slot and not sticking out the side. Also the edge of the cable stop should not be pointing to the side as displayed. The cable tip should fit completely inside the drum, with the rounded part facing out so the tip can't scrape the end bearing plate.
If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled. Every garage door opener comes with a disconnect switch in case you lose power. This allows you to open or close the door manually so your car isn’t stuck in the garage until the power comes back on.
Our installer was phenomenal! I can not say enough on how prompt and cordial he was with the entire process of installing our garage door and a day later he returned with all of the necessary warranty documents and explained all of the features our particular door has. I will highly recommend him to friends and family. Thank you so much Home Depot for obtaining such quality people to do this kind of work. Read less

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While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals. Knowing what’s wrong with your garage door may help you to determine if it is a problem you can tackle or if it’s time to call someone for assistance. To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work.

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11.2b If the springs you installed are too strong, and if you wind the springs the correct number of turns, the door will not stay down nor half way. The garage door will be hard to close. DO NOT REMOVE MORE THAN HALF A TURN OF SPRING TENSION TO CORRECT THE PROBLEM. Here's why. If you remove 3/4 of a turn to get the door to stay closed, and then if you open the door, it will get heavier as you open the door, and once open, the cables will come off the drums. This could create as much as a day's extra work. It could also cause door damage and/or result in serious injury. Do not use the door! Get different springs! https://www.youtube.com/watch?feature=youtube.be&v=Z_eZc-kh40c
Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up.

Garage door springs are part of the garage door, and they're the first part to check when the door doesn't work; they malfunction more commonly than other parts of the door. In fact, the door cannot open or close with damaged springs. They raise and lower the door using one of two different methods: torsion or extension. The traditional choice for garage doors is extension springs, which sit above the door's horizontal track. They're more affordable than tension springs, making them a popular choice among builders, but they have more exposed parts and are more likely to break than tension springs. For this reason, extension springs must have safety cables to support them if they break. Tension springs attach to the wall above the garage door and work by twisting spring coils around the shaft as the door moves. These springs can support more weight than extension springs and have fewer exposed parts so they last longer.
I told several people that I planned on installing a garage door torsion spring after mine broke. ALL of them told me that it was too dangerous and a few feared for my life! Honestly it was one of the simplest home repairs I have ever done. That is thanks in large part to your very helpful installation video. Your videos on measuring springs etc. were also very helpful. All of the necessary details are there.

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My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.

If one of your door springs just broke and you are looking for instructions to decide if you can change the spring or springs safely and correctly, this page should help. DO NOT OPEN AND CLOSE YOUR GARAGE DOOR. Wooden garage doors are heavy and will probably damage or ruin the opener. The tops of steel doors often bend when operated with broken springs.
Even though most of us are likely used to seeing this small spring in place on our garage door, we don’t often think too much about it, and we simply count on it working when we need it to. Unfortunately, it doesn’t last forever and will eventually need to be replaced. It’s best to be proactive and notice when it begins to look worn down before it actually breaks. Otherwise, you may find yourself trying to open the garage door to drive to work one morning, only to find that the door won’t open because the spring is broken.
8.5 Inspect the bearing. Lube it with motor oil, spray lithium, or spray lubriplate grease. Do not use WD-40. If the shaft is worn and the bearing is seized and you can't free it, replace the bearing. Or, if you have bearings labeled "ADH" we recommend replacing them. I find very few other bearings that need to be replaced. However, if you do need to replace the bearing and you do not have a new one, you can replace it at a later date. You'll find a quick way to do this at our End Bearing Plate Replacement instruction page.
It's a great idea to hire a professional to do your garage door opener installation for a few reasons. First of all, a pro can often be the most time-efficient way to handle the garage door opener installation, because a pro will have the right tools and experience to make your garage door opener installation as swift and smooth as possible. Secondly, a pro garage door opener installation will include making sure all the required garage door opener mounts and sensors are put together properly. A great garage door opener installation will include using the manufacturer’s recommended method of assembly and optimal placement of the garage door opener mount and sensors. Find top-notch garage door opener installation pros on Amazon Home Services and you'll see professional garage door opener installation services at competitive prices. Secure convenience and peace of mind by getting a professional garage door opener installation for your home. You'll never regret adding a garage door opener installation project to your to-do list. If you’re the kind of person who doesn’t have the time or patience to do your garage door opener installation, don’t worry. Because you don’t have to if you don’t want to. Amazon Home Services has you covered, to do your garage door opener installation quickly and professionally. Just schedule the garage door opener installation pro of your choice from our list of top-rated service providers.
If the door opens this way, then there’s probably something wrong with the garage door opener. It’s a good idea to make sure the opener is plugged into its nearby power outlet. Also, make sure the circuit breaker for the garage door opener hasn’t flipped to the “OFF” position. If it has, then there may be an electrical issue that your garage door specialist should check out.
Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.
Thread the cables and tighten the drums. Run the lift cable between the roller and the doorjamb. Slip the lift cable stop through the cable slot on the drum. Then, attach locking pliers to the torsion tube to secure it in place. Spin the drum to wind the cable into the grooves, then tighten the set screws. Repeat on the other side, leaving the locking pliers in place.[11]

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DIYers are generally steered away from working with torsion springs because installed springs are always under tension. To safely remove a torsion spring, you have to control the tension by holding the spring with a solid metal winding bar, then you loosen the spring from the rod and manually unwind the spring using two winding rods. The spring is potentially dangerous until it is fully unwound. By contrast, extension springs have little or no tension when the garage door is fully open.
Garage door springs don’t require extensive care and maintenance. However, they also can’t be left entirely to their own devices. Spraying the springs with WD-40 is a good place to start. It’s also a good idea to check the balance of the garage door every year. To do this, simply lift the garage door up about halfway and let go. If the springs are in good working condition, the door should remain still. If the springs are beginning to weaken, the door might sag or fall. By taking these basic steps, you can preserve your door springs for longer.
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